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All ready to wear engagement rings may be returned for a full refund, provided they are returned in their original condition and packaging within 30 days of the original purchase. Likewise for any silver jewellery from our collections. Please see below for return instructions.
There are NO REFUNDS or exchanges for bespoke commissioned jewels, collection wedding bands or collection engagement rings, as these items are made to order and specially manufactured to your requested specifications. However, if the item is found to be faulty, Lebrusan Studio reserves the right to repair the item first or re-make the item for you.
For further information please click here.
Full priced items eligible for returns must be returned within 30 days of the original purchase. Discounted items must be returned within 14 days of the original purchase.
Before returning your item, please call us or send an email to obtain your unique RAN number. This will enable us to identify your return and ensure the quickest possible refund.
* Refunds from within the UK are free of charge. Once you've posted your package please email us with proof of postage cost (e.g. an image of your Post Office receipt) and we'll ensure that you're refunded the full value of postage.
** Postage for EU and international returns and exchanges must be covered by the customer and is non-refundable.
Purchases must be returned exactly as they arrived. Please ensure that items are returned in their original condition and original packaging, with proof of purchase and a clearly written RAN number inside the parcel.
